Cannot change password to verify email address

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David

• June 09, 2022 06:23

Hi there,

 

I have just tried to verify my email address by updating my password but the password reset button does not work.

Please may yo help as a matter of urgency as i have to pay an invoice for which i need another ticket to be created!

Thanks,

Dave

-1

• Official comment

  

  Community

  • June 10, 2022 10:12

  Hi David, thanks for getting in touch. We can see you've been in touch with the support team who are the best team to help with your query. They will respond as soon as they are available to help and provide the next best steps. 

  Best wishes, 

  The Community Team

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