Money disappearing

Follow

Ray

• July 26, 2022 09:26

Just to mention that i have been waiting since 14 June for a response to my compalint that £246 sent from our bank account has not appeared in the PPH account. 

I have been told periodically that this is been given attention. But nothing else has happened. What a joke!

As I have said repeatedly, this is shockingly bad service given to a buyer who has spent over £30000 on PPH. And we have taken our busienss elsewhere.

Ray

0

• Official comment

  

  Community

  • July 27, 2022 13:40

  Hi there, thanks for your message, and sorry to hear what's happened.

  We can see you've raised a ticket for this issue and a member of the support team will be in touch as soon as they are available and will try and get this resolved.

  Please be assured that if you have raised a ticket and informed that it is being investigated, it will be - we are experiencing an unprecedented demand for support which has unfortunately caused delays. We apologise for any frustration caused. 

  Best wishes, 

  The Community Team

  Comment actions Permalink

Please sign in to leave a comment.