Client has received 4 presentations and will not pay

Hi, I have been working on https://www.peopleperhour.com/job/view?id=3693201, the client asked me to email her the presntations throughout the workstream.

I have emailed over 4 presentations, and each time her brief changed, I made the amends each time and she would ask for more - which is fine. On the 3rd amendment she said she was really happy with it, it looks great just a few minor changes, I sent her the 4th presentation and she then came back with 'this is awful so bad. I advised I would not be able to carry out any further work as her briefs are conflicting, and she now has 4 presentations of my work that she can use! I told her I would invoice for the work completed so far and that I would not be able to complete any further work as she basically asks for a completely different presentation each time! Please can you release her money from escrow and report her as a bad user? Time waster

Official comment

Community

October 14, 2022 07:48

Hi Tracy, sorry to hear you're having some trouble.

As mentioned by our support team, we would recommend that you communicate with the buyer on the workstream and make it clear that you are keen to get the job delivered to their satisfaction. In most cases, these things can be resolved very quickly with some good communication through the workstream.

If you're still unhappy to reach an agreement, please reach out to the support team and they will look into this in more detail.

Best wishes,

The Community Team

Client has received 4 presentations and will not pay

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