My withdrawal account has not been approved yet.

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1 comment

  • Official comment
    Community

    Hi there, sorry to hear you're having some trouble. 

    We've looked into this and can see that your withdrawal account has not been approved as it doesn't match your name. Due to our T&Cs we cannot accept a withdrawal account if it is under any other name. 

    Please change this to get this resolved. A member of the team will reply to your ticket shortly. 

    Best wishes, 

    The Community Team

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