When you have funds in your PeoplePerHour Account, you can either choose to leave them there for buying additional proposal credits or even buying services yourself, or you can withdraw them to your PayPal, Payoneer* or bank account.
To withdraw funds from your wallet simply use the Withdraw Funds link you will find in your Payments section.
*Your PPH Account has 3 main currencies. GBP, EUR, and USD. A Payoneer account has a specific currency, therefore, make sure you withdraw to the correct currency. If your Payoneer account is USD and you have GBP funds you will have to convert those funds first and then withdraw them.
Withdrawal Request Processing
Upon submitting your withdrawal request, this needs to be processed by PPH. Typically this will occur within the next 2 working days, and it's an important part of the withdrawal process in order to verify that all the required information has been provided, and the necessary security measures have been executed.
Please note that funds will only become available for withdrawal after the clearing period, which can take approximately 14 working days to process.
Upon completion of the Withdrawal Request process, you will get notified via email and through the respective "Transactions" page (under your Payments menu), where detailed information will be provided both in case of Approval or Rejection of your request.
After your request has been processed and approved by PPH, the funds will be on their way to your withdrawal account. Please see below the time it may take for the funds to reach your account:
- UK bank transfers are usually completed within 24 hours
- SEPA/ Local bank transfers can take from 1 to 3 working days to arrive
- International bank transfers can take 3 to 7 working day to arrive and Intermediate bank transfer fees may apply. Please be advised that if your country is included in the "slow-to-pay" countries list it can take a week to a month for the payment to reach your account
- Withdrawals to Paypal and Payoneer usually take a few minutes
Please note that processing times may be affected by holiday periods. For the latest updates on holidays please see our article - National Holidays - Payments and Opening Hours.
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