The buyer does not want to pay

Comments

5 comments

  • Kelly

    Hi Yassine,

    Many thanks for your email. I have two questions. Are funds in escrow and did you submit a dispute request? If so, our support team will check the workstream and make an informed decision on how to proceed.

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  • Yassine

    These are our conversations
    http://www.awesomescreenshot.com/image/1055053/ba4639526e067b54dc04738ce5bae451

    I did not put the issue of a dispute request, because previously done with other customer but the administration did not agree to return the money to me
    Although I have completed the work
    Did not get the value of the project and the value of the dispute
    I do not want to raise the issue because the administration will be rejected again and this an injustice
    regards

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  • Kelly

    Hi Yassine,

    Our team make an informed decision based on all the facts. In some cases the Buyer is at fault, and in others the Seller is at fault. We never favour a Buyer or Seller over the other. We just look at the facts and then make our decision.

    If you wish for this matter to be resolved you must proceed with a dispute. This opens up the channel for us to step in and settle the claim.

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  • Yassine

    Please help me
    he did it again
    The administration has rejected his request for a refund
    And a new request in the same moment, without any request to modify the file
    He violates the conditionsof PPH
    I've paid £5 for raise dispute and he do it again without any reson,I hope you to intervene, I do not want to raise another issue
    He is trying to steal my work,Take a look at the Profile to know its history

    http://www.awesomescreenshot.com/image/1062441/e857a096c98711e5bc105b50f55eed46

    https://www.peopleperhour.com/stream/view?id=7927144
    https://www.peopleperhour.com/freelancer/jason/-/300524?ref=buyer

    Supposed to help me

    regards

    Yassine

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  • Biplob

    I done a many work. But buyer not pay me. So what can i do?

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