Identity verification
I have provided a copy of my ID and the details of my Paypal account, as requested ,to verify my identity, but I am still unable to make a withdrawal. Please advise what I need to do to be able to receive my earnings. Thank you.
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Official comment
You have provided all the documents, thank you very much :)
Indeed, the one missing is the one for the utility bill and I advise you to do the following:
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You can either proceed and send me another bill under your name, for example cell phone bill.
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You will have to proceed and send me your husband ID so I can match the name with the bill. Once you do so I will inform my payment team asap.
Thank you for your patience and if you have any other inquiry please let me know.
Comment actions -
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Thank you for your comment, I have provided my passport info, and as I do not have utility bills in my name (they are all in my husbands) I have sent my Paypal information as requested. This was all sent several days ago but I still can not access my earnings and I have not been contacted by a customer support agent as I requested.
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