Hourlies - Too much being taken?

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Rob

• April 28, 2018 11:36

Hi all,

 

Not sure if I am the only one having this problem, but I have been approached by a buyer on a couple of occasions to complete work for them.... The hourly I had was 10€, but then on the invoice I see that PPH are taking a 30% cut plus the tax of 21%, I thought the cut PPH was supposed to be taking 20%, and then 5% once a certain threshold was reached....

 

It seems a little steep that they are taking almost a 40% cut (with taxes included) and yet are useless when there are any disputes or problems....

 

Would love to hear some comments of other PPH users

 

Regards

Rob

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• Official comment

  

  Natalie

  • April 30, 2018 06:48

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Thank you in advance and have a lovely day.

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  Simon

  • April 30, 2018 07:18

  Hi Rob,

   

  There is a minimum charge on invoices. I don't know what it is in Euros but in GBP it is £2.50. That becomes a very high percentage charge on small invoices. The minimum still applies if you have earned over the threshold and are supposed to be on a 5% rate. That happened to me once when I took on a small job at the end of the month expecting a 5% charge, only to be hit by the minimum charge, which was a lot more than 5%.
  
  If you are doing several small jobs for the same buyer it is better if you can get them charged on one invoice instead of a lot of little ones.

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  Rob

  • April 30, 2018 07:46

  Hi Simon,

   

  Thanks for replying to my post, I will definitely consider that in the future... The only downside is I don´t know when and how often someone is going to be purchasing my hourlies...

   

  Thanks again for the speedy reply, shame PPH representatives can´t be so efficient :o)

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  Simon

  • April 30, 2018 08:25

  The other option is to increase your own minimum charge. If they have a minimum of 3 Euros and a 20% fee you would need to be charging 15 Euros for your hourly to keep the fee down to 20%.

  This is something I have raised with PPH that the minimum charge for an invoice should be matched to the minimum price for a project.

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  Rob

  • April 30, 2018 08:27

  Totally agree with you, although I don´t think it will happen anytime soon :o(

   

  I´m still waiting for them to sort out the jobs that people post with viruses as attachments (that was over a year ago)..

  
  Thanks again for your info, definitely something for me to think about... :o)

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