send us invoices

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Marek

• June 09, 2020 18:43

Hello,

please send us invoices for payment issues to PPH - 10th may - 17€, you 12th may - 264€

thank you

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• Official comment

  

  Kristal

  • June 15, 2020 10:34

  You can find all of your invoices by going to Payments - Invoices, if you require further assistance please do not hesitate to contact our CS support https://support.peopleperhour.com/hc/en-us/requests/new.

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  Marek

  • June 16, 2020 11:41

  can not log in because your supper buggy application does not allow to reset secret question. Please reset my secret question already. And you poor support is only available here and you replied week after I asked. I am going to put bad rating on trust pilot. 

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  Kristal

  • June 16, 2020 11:55

  If you are looking for assistance or support please feel free to contact our support team.

  Please find below a link

  https://support.peopleperhour.com/hc/en-us/requests/new

  Community is way for our users to discuss between themselves. In some cases we can provide some further clarifications or assistance

  In order to reset your security question, you will need to proceed and contact our customer support. We will need to verify your account first.

  Kind regards,

  -1

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  Marek

  • June 16, 2020 11:58

  please create support ticket as noone replied there for up the week. Thank you

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  Marek

  • June 16, 2020 11:58

  We tried to contact you but its impossible as this is only platform that you officially have. Tried to send tweets to your boss as well. 

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  Kristal

  • June 16, 2020 12:02

  Apologises for the inconvenience you are having.

  I have now opened a ticket with our customer experience representatives and they shall proceed and email you in order to help you out with your case.

  Thank you for your patience.

  -1

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  Marek

  • June 16, 2020 12:03

  why this took a week? 

  Thank you 

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  Marek

  • June 16, 2020 12:03

  Please do this for us in high priority as we need the invoices already. 

  thank you

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  Kristal

  • June 16, 2020 12:11

  As commented above Community is a way for our users to discuss between themselves. In some cases we can provide some further clarifications or assistance, the link for our support team has also been provided above, if you had an error messages after following the think please do provide us with further information (possibly a screen shot) to resolve any possible issues and to avoid these situations for you and our users in the future.

  Kind regards

  -1

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  Marek

  • June 16, 2020 12:13

  please provide the feedback to your manager or boss that this is very bad, as this is only way how to get in touch with your company. Please have support that is available faster, it is 2020 already and how you are doing it now is considered as very bad practice

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  Kristal

  • June 16, 2020 12:16

  Your feedback is very much appreciated, and will be passed to the correct department for further evaluation.

  -1

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  Marek

  • June 16, 2020 12:16

  i have no idea which category to put reset security question to.

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  Marek

  • June 16, 2020 12:17

  can we have security question issue fixed now? #908185 please asap

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  Marek

  • June 16, 2020 12:20

  can you ask someone from your team to look into that ticket now?

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  Marek

  • June 16, 2020 12:29

  I understand whats wrong. this link https://support.peopleperhour.com/hc/en-us/requests/new only works from direct link, not when trying to open from menu at https://support.peopleperhour.com/hc/en-us - 

  you are cheating people not to use that page. 

  here is responsible javascript 

  
  $(".submit-a-request").click(function () {
  $(".support-channels").slideDown();
  return false;
  });

   

  that just blocks it so people can not access that. Is this a joke?

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