Account Approval

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Sercan

• November 08, 2021 14:16

Hi there!

I have recently re-join PPH and found out that my profile doesn't come out in any search. A colleague who tried contact with me has received a message that I am not approved Freelancer of PPH, thus you cannot make contact. When I tried to verify my account with ID document under Payment Tab, it says We do not require any documents at this time.

I am not really sure if this caused by a bug or something or if I am doing something wrong. 

I'd be grateful if you can help me. 

Sercan

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• Official comment

  

  Community

  • November 09, 2021 09:07

  Hi Sercan, 

  We have raised a ticket for you on our customer service system for this issue, a member of the team will get back to you as soon as they are available. 

  To make sure we pick up your issue as quickly as possible in the future, please email support@peopleperhour.com. You can also check out our handy Contacting Customer Support guide for further help. 

  Best wishes,

  Community Team

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