Unauthorized Charge to my Account 3 Times?

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Savannah

• March 02, 2022 23:44

I tried out the "Feature" option for 2 skills for a total of $30, and I was told I wouldn't be charged unless I was in the top of features (which I wasn't). Your system then proceeded to, on the same day and at the same time, make 3 charges of $30 to my account, a total a $90 that I was saving for a bill I have coming up in 2 days!!

1

• Official comment

  

  Community

  • March 03, 2022 09:04

  Hi there Savannah, sorry to hear you're having some trouble and believe to have been overcharged. 

  We have raised a ticket for you on our customer service system for this issue, a member of the team will get back to you as soon as they are available. 

  To make sure we pick up your issue as quickly as possible in the future, please email support@peopleperhour.com. You can also check out our handy Contacting Customer Support guide for further help. 

  Best wishes,

  The Community Team

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