Payment Enquiries – PeoplePerHour Support

We understand the importance of getting paid or paying your freelancer under our platform. Never hesitate to share your enquiries for pending Invoices, withdrawal methods or even refund requests.

Why have I been charged Admin Fees (when it is supposed to be free to be a member) Answered
- David
- January 21, 2015 10:23
-1 votes 5 comments
Newbie: UK based client, I'm a US based business Answered
- Lucas
- January 21, 2015 02:35
0 votes 2 comments
ErrorThe payment has been refused by your vendor. Maybe you entered the wrong details or there isn't sufficient credit. Answered
- Mohamed
- January 18, 2015 02:46
0 votes 10 comments
Featured Hourlie Answered
- Michal
- January 16, 2015 13:36
0 votes 6 comments
Escrow Account Answered
- Mike
- December 30, 2014 17:24
0 votes 3 comments
when will my refund request be automatically refunded? Answered
- David
- December 30, 2014 01:04
0 votes 1 comment
I am not receiving emails when an invoice has been raised. Answered
- Anthony
- December 29, 2014 17:56
0 votes 1 comment
Problems with Seller Escrow Answered
- Andy
- December 27, 2014 14:37
0 votes 2 comments
Problems with releasing money in buyer escrow Answered
- Andy
- December 26, 2014 15:14
0 votes 1 comment
Do I have to be VAT registered? Answered
- Stayci
- December 23, 2014 23:59
0 votes 2 comments
Account Verification Answered
- George
- December 22, 2014 18:39
0 votes 2 comments
I need to cancel my refund request. How do I? Answered
- Lynn
- December 19, 2014 20:09
0 votes 1 comment
Why is the money not being transferred into by bank account? Answered
- Shumaila
- December 16, 2014 15:34
3 votes 5 comments
How long does it take for money to go from escrow to my wallet Answered
- Martin
- December 10, 2014 17:51
0 votes 2 comments
My Wallet funds don't show as payment option? Answered
- Michael
- December 04, 2014 17:05
0 votes 1 comment
Why would CS block the WorkStream Answered
- M
- December 04, 2014 08:54
0 votes 8 comments
Payment in escrow Answered
- Brooklyn
- December 04, 2014 07:59
1 vote 2 comments
Disputing a dispute Answered
- Debz
- December 03, 2014 18:43
0 votes 9 comments
How do i pay Answered
- SB Web
- December 03, 2014 13:00
0 votes 12 comments
I have money in escrow but I cannot access it Answered
- kay
- December 01, 2014 17:31
0 votes 3 comments
Why does the desposit not match money taken from the bank? Answered
- Rachel
- November 18, 2014 11:05
0 votes 2 comments
I need change my bank account Answered
- Anna
- November 17, 2014 19:11
0 votes 1 comment
where do I see the money I have available in my escrow account? Answered
- Bernard
- November 16, 2014 21:48
0 votes 2 comments
How to remove bad feedback if it was received my mistake? Answered
- Photolamus
- November 15, 2014 14:42
2 votes 3 comments
How do I change my payment details from card to paypal Answered
- Hannah
- November 14, 2014 13:47
0 votes 2 comments
Invoice External Clients Answered
- Moin
- November 08, 2014 09:13
0 votes 1 comment
I would like to withdraw funds and I am asked for details I cannot provide Answered
- ARISTEIDIS
- October 30, 2014 11:34
0 votes 1 comment
Payment not accepted by PPH Answered
- Simone
- October 27, 2014 02:00
4 votes 1 comment
How do I apply a discount code when automated payment is on? Answered
- Cate
- October 09, 2014 19:38
0 votes 1 comment
Adding payment method Answered
- Monica
- October 08, 2014 16:15
0 votes 1 comment

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