PeoplePerHour Support

New Proposal Listings

Buyers can now see at a glance the ‘highest quality’ proposals that they have received so far, making it easier to award a project and selecting the rightful freelancer for their projects.

We can now highlight the 'highest quality' proposals that a buyer receives, making the process of reading proposals much easier for our buyers. This, in turn, will reward freelancers who submit higher quality proposals as these will now have a stronger possibility of being read and accepted

  • Recommended proposals


Recommended proposals have a high ‘relevance’ rating and are marked out as being particularly worthy of a buyer's attention. Buyers will find their recommended proposals highlighted in a premium space at the top of their project proposal listings page.

  • Low relevance proposals


At the end of the proposal listings, buyers will now see a collection of proposals that our data model predicts a buyer is unlikely to select based on historical data. Our AI system analyses historical data to rate and organise every proposal sent through PeoplePerHour to help buyers connect with the perfect freelancer for their project.

  • Accepted proposals


As you accept a proposal, it is moved to the top of the proposal listings.

  • Everything else


Buyers will continue to receive proposals which don’t quite make it into the ‘recommended’ section. These will continue to appear in the standard format along with any ‘featured’ proposals you may have received from freelancers.

  • Coming Soon: Email Notifications

Another issue we have been aiming to tackle is the large number of emails we send out. In an attempt to reduce this figure, we will no longer notify users via email on every single proposal they receive, unless it’s recommended or featured. In addition, buyers will receive 2 summary email notifications on the first day their project is published, and from the second day onwards, they will only get one summary email per day. This will be released next week.

Related articles:

Posting a project

Submitting Proposals

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