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The Basics

PeoplePerHour is a freelancing marketplace connecting small businesses (known as "Buyers") with a vast pool of talented freelancers ("Freelancers") offering every business service you can imagine from copywriting to logo design, web development to business administration, or writing articles.

How it works

Buyers can hire Freelancers in one of three ways for PPH:

  • by purchasing an Offer, which is a pre-packaged, fixed price service that can be delivered within a specified timescale (anything from a matter of hours up to 5 days). Offers are ideal for either small service needs or to try out a Freelancer before using their services for much larger projects,

  • by posting a Job and defining exactly the scope of their project.  The Buyer then receives custom proposals from available Freelancers who explain why they are the best person for the Job and at what price.

  • browsing profiles and contacting Freelancers directly to receive custom proposals.

Through whichever method that a Client and Freelancer begin working together, the Buyer pays into an Escrow account money so that the Freelancer can start work. For a custom Job, this money is an agreed deposit amount, for an Offer the money paid into Escrow is the full purchase price.  This money is only released to the Freelancer when the Job has been Done! (It is strictly against our T&C's to start working with a Freelancer/Client if the Proposal is not approved and the deposit is not under Escrow).

All communications, payments and other actions between a Buyer and Freelancer are exchanged and tracked seamlessly through a tool on PPH called the WorkStream. In the WorkStream, the Buyer and Freelancer can continue to working together after the initial job by simply agreeing to further custom proposals.

  

Getting started

See:

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