Submit a request
Registration and Verification
The Buyer Guide
Create a buyer account
Canceling a project after accepted proposal
I have received an invoice but I am not happy with the work provided.
Funds have left Escrow
Becoming a Buyer
Posting a project
Selecting a Freelancer
Approving a proposal
Cancelling a project
Payments and Billing
Vouchers, Discounts and Credit Notes
I already put a deposit into escrow why am I being asked again?
How do I find people that are reliable and trusted?
How do I know that my money is secure?
Am I entitled to a refund?
I am not happy with the work delivered but you released my money, what can I do?
Working with Freelancers
Cancellations & Refunds
Rules of Engagement
Freelancer Quality - CERT
Tips for working successfully with Freelancers
How do I know the person I hired will deliver?